Sportslive Privacy Policy – Your Data, Our Responsibility

Sportslive (https://sportslive.ws) is an online Sports Betting platform. Our privacy policy explains how seriously Sportslive takes your personal information. This policy applies to our website, mobile application, and all digital services.

By using our platform, you agree to this privacy policy. If you disagree with any part of it, please refrain from using our services and contact our support team.

Sportslive collects various types of information from you. This falls into two main categories – what you provide directly, and what we collect automatically.

What you provide directly:

• Full name, date of birth & gender
• Email address & mobile number
• Mobile banking number (bKash, Nagad, Rocket, etc.)
• National ID or passport number (during KYC verification)
• Address & location details
• Messages and complaints sent to support

Automatically collected data:

• IP address & device type
• Browser type & operating system
• Time spent on each page of the website
• Login time, date & location
• Betting activity & transaction history
• Cookies & Session Data

Sportslive uses your data with full transparency. Below, we clearly explain exactly what your information is used for.

• Account management: Used for registration, login, password recovery, and profile updates.
• Payment Processing: Mobile banking details are used to process deposits and send withdrawals.
• Customer Support: To respond to your questions, complaints, and support requests.
• Security Assurance: To detect fraud, multiple accounts, and suspicious activity.
• Legal Compliance: To comply with applicable laws and regulatory authority guidelines.
• Service Improvement: Used for analytical purposes to improve the user experience.
• Promotional communications: To send you SMS or email about bonuses and offers, with your consent.

Sportslive may share your personal information with third parties in limited and specific circumstances, which are clearly outlined below.

• Payment service providers: We share necessary information with mobile banking partners such as bKash, Nagad, and Rocket to process deposits and withdrawals.
• Legal authorities: Information may be disclosed to relevant authorities in response to court orders, government investigations, or other legal obligations.
• Technology partners: Trusted technology providers may have limited access to data for the purpose of keeping the site running securely, but they are bound by strict confidentiality agreements.
• Fraud Prevention Agencies: Cooperation with relevant authorities to prevent cybercrime and financial fraud.

Sportslive uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser that help remember who you are and keep the site functioning properly.

Types of cookies we use:

• Essential cookies: These are essential for maintaining login sessions and ensuring security. They cannot be disabled.
• Functional cookies: Used to remember your preferences such as language, theme, and similar settings.
• Analytical cookies: To understand which pages are used most, so we can improve our services.
• Security cookies: Used to detect fraud and suspicious login activity.

You can delete or disable non-essential cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working properly.

Sportslive uses industry-leading technology to protect your data. Our security framework is multi-layered and continuously updated.

• 256-bit SSL/TLS encryption: All data transferred between your browser and our servers is encrypted.
• Two-factor authentication (2FA): You can add an extra layer of security to your login.
• Firewall & intrusion detection: Unauthorized access attempts are blocked immediately.
• Regular security audits: Periodic system audits conducted by third-party specialists.
• Data minimization: Only the information strictly necessary is collected and stored.
• Restricted access: Staff are granted access only to the specific data required for their role.

Sportslive believes you should have full control over your own data. Learn about your rights below.

• Right to know: You can submit a request to find out what personal data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to erasure: You may request deletion of your data under certain circumstances.
• Right to portability: You can request an export of your data in a readable format.
• Right to Opt Out of Marketing: You can unsubscribe from promotional emails or SMS at any time.
• Right to lodge a complaint: If you have a data protection concern, you can raise it directly with Sportslive or with the relevant authority.

Sportslive strictly prohibits registration and betting by anyone under 18. We never knowingly collect personal information from minors.

• Date of birth is verified at the time of registration.
• Proof of identity may be requested if there is any suspicion.
• If a user is found to be under 18, their account will be immediately closed and any collected data will be deleted.
• If you believe someone you know is using Sportslive as a minor, please let us know.

Sportslive does not retain your data longer than necessary. Retention periods vary depending on the type of information.

After an account is closed, no data is retained beyond what is legally required. All remaining data is securely deleted once the applicable retention period ends.

Sportslive reserves the right to update this privacy policy when necessary. For any significant changes, we will notify you in advance via your registered email or a notification on the platform.

• The date of any changes will always be noted at the top of this page.
• Continued use of the platform after a new policy takes effect will be considered acceptance of the changes.
• If you do not agree to the updated policy, you may request to close your account.

If you have any questions, concerns, or requests regarding the privacy policy, please contact the Sportslive support team. We aim to respond as quickly as possible.